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A step-by-step guide on how to set up the IOOF integration in your partner portal.

Before you begin…

Before you enter your credentials, please fill in the form at: https://dataservices.ioof.com.au/support to request that the feed be sent to myprosperity.


IOOF Credentials Setup Page

Step 1: IOOF Setup Page

In your partner portal, select Configure > Feeds > IOOF Setup. This will take you to a page that will prompt you to Login to IOOF. 

Once you are logged-in you will see this message: “Successfully connected to IOOF feeds.”


Step 2: Link user 

In order to view the funds available, go to Configure > Feeds > IOOF Funds. Identify the fund you would like to link to a user and select Link.

 

You will be prompted to enter the clients’ email address. Please ensure that you use the email address that your client uses to log-in to their wealth portal.

Select Search.

If a user is found, the fund will be linked to the account and you will see a confirmation. (left)

This IOOF fund is now linked to the user.


Other common questions…

What happens if I’ve linked a fund to the wrong user?

To unlink a fund, go to your client list and View the user account. Next, go to the mywealth section and delete the fund from the list. Having done so, the Link option will become available again for the fund.