A step-by-step guide on how to set up the Mason Stevens integration in your partner portal.
Before you begin…
Before you enter your credentials, please contact Mason Stevens Adviser Services (firstname.lastname@example.org) and request that the feed be sent to myprosperity.
Step 1: Mason Stevens Setup Page
In your partner portal, select Feeds > Mason Stevens Setup.
You will see a page that will prompt you to enter your Adviser ID(s).
Once you are logged-in you will see this message: “Successfully connected to Mason Stevens feed.”
Step 2: Link user
In order to view the funds available, go to Feeds > Mason Stevens. Identify the fund you would like to link to a user and select Link.
You will be prompted to enter the clients’ email address. Please ensure that you use the email address that your client uses to log-in to their wealth portal.
If a user is found, the fund will be linked to the account and you will see a confirmation. (left)
This Mason Stevens fund is now linked to the user.
Other common questions…
What happens if I’ve linked a fund to the wrong user?
To unlink a fund, go to your client list and View the user account. Next, go to the mywealth section and delete the fund from the list. Having done so, the Link option will become available again for the fund.